We've managed over eleven years without, but the time has finally come. Social Results has a PDF of its very own. 

It's a quick overview of what we do, who we've done it for.

​Most importantly shows how we could be a great match for other organisations, and individuals, looking for some ethical, creative and measurable communications and community management services.

Scroll through and see what we've been up to. We have unique experience, and an enthusiasm you won't find anywhere else.

You can also find a copy on the Social Results page on the ISSUU website as well. ISSUU is a great place for large, or print and brochure heavy organisations to host their content, as whilst it comes at a price the additional article generating services and analytics are great.

We know that there's much debate about PDF usage, so we can provide you with detailed information about the best ways to ensure that your documents are seen, and you have ways to prove it. Don't let great content go to waste, make it earn back the time and energy you put into it.

Oh, and if you like to download PDFs direct there's a handy button here too.

Nothing like a busy year to put a halt to blog posts!
So what on earth have we been up to?

For the third year running, Emma headed up the marketing and communications for Chilled in a Field Festival. This involved engaging and building a great online community of old and new customers, "Campers" we like to call them, on Facebook and Twitter. She used previous stats to identify useful events listings websites and worked with a great team to get the event listed in good time before the event. 


With SEO copywriting, a periodically updated Google+ page, and administration of Google Analytics and Webmaster Tools to monitor and improve use of the festival website the festival now has a Page one Google ranking even if just the word "Chilled" is typed. 

Emma also replaced the outdated email system with MailChimp, and liaised with directors, crew members, suppliers and all manner of print and online media resources to ensure maximum coverage for all.

The upshot has been that the event sold out weeks in advance, was listed as one of the Guardian's top 25 festivals in the UK and Europe and featured twice on the Radio Two breakfast show. Post event, tickets for 2015 have been selling in record time, twice as many tickets sold in the four days following the event than had by the previous January!

Looking forward to 2015 already.


Next up impossible.com where we provided online community management and engagement services, including UI UX and bug reports and identification of key influencers. We have also provided ad-hoc assistance and guidance to the team regarding the best way to approach delicate situations, and challenging behaviour in a positive and effective manner.

Another honourable mention must go to event company Terrapin Tents and Contents, we have been working with the great team to raise the company's profile using social media, live posting and tweeting from events and SEO copywriting in a very specific style and tone. 

We are currently setting up a Google+ business page, and are using Google Analytics and Webmaster Tools to monitor traffic and improve the company's SEO ranking. 

We've even helped to find branded merchandise suppliers.

With a few projects in the pipeline we would still very much like to find more businesses and organisations that would benefit from our help. 

If you need something online, real genuine human interaction that enhances your business's reputation for great customer service, translates into sales, and generates a greater awareness of your brand? 

Then you need us.

Get in touch with Emma for independent, honest, ethical, and effective digital marketing with jargon-free technical support. :)

You do!

We would desperately love to be as stylish as Joan in Mad Men*, and whilst traditional marketing techniques will always have their place we take a fresh and modern approach to bring genuine human engagement to your customers and clients.

Essentially, using social media, we want your customers to fall in love with your company, be interested in what you do and feel valued.

Understanding the different ways networks operate, who uses them and how they like to be communicated with makes a massive difference, one interested and engaged follower is worth a thousand random followers who may or may not even be reading what your company posts.

Too often companies rely on numbers of followers or likes to determine whether their brand is successful, when really they should be looking at the actual sales or interactions, "conversions" as they are known in web analytics geek speak, which are generated by the different networks.

When unscrupulous social media management companies can make it look like a massive spike in follower numbers have occurred by buying banks of "zombie" accounts to follow a brand, or even worse make a Like Farm on Facebook and sell it on its good to know there are people like us who care about honest genuine quality over quantity. 

*we do try!